- A s one of the authors of ADA law I hardly know where to begin because so much about you are doing( both GRTA and their contractor) is illegal but after years of observation I have decided to start with two main points
- Training requirements: Whether you are a public or private entity, if you operate a fixed route or demand responsive system you must ensure that your personnel are trained to proficiency, as appropriate to their duties. They must be able to operate vehicles and equipment safely and properly assist individuals with disabilities using the service in a respectful and courteous way, with appropriate attention to the difference among individuals with disabilities.
The Reasonable Modification Final Rule, effective July 13, 2015, clarifies that public transportation providers are required to make reasonable modifications to their polices, practices, and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. It applies to public entities providing fixed route, demand-response (dial-a-ride), and complementary paratransit services. It establishes that an individual’s disability cannot preclude a public transportation entity from providing full access to its service, except when it would fundamentally alter the service.
You have two choices work with me or work against the court and I will take lack of reply as choosing the latter.
Solar 