usdirect contact

In case of errors or questions about any of your transactions. Telephone us at 1-888-741-1115 or write to us at P.O. Box 245998 San Antonio, TX 78224-5998 if you think an error has occurred. We must hear from you promptly after you learn of an error. You will need to tell us:
Your name and card number.
Why you believe there is an error, and the dollar amount involved.
Approximately when the error took place.
Report a Lost or Stolen Card. Call us immediately at 1-888-741-1115 (Outside the US, call collect 1-765-778-6290) to report a lost or stolen card.

Leave a comment