If you between the hours of 7:00 AM CST to 7:00 PM CST Monday thru Friday.

Card Enrollment Center
1-800-333-1795

Already have a Direct Express® card?
Customer Service
1-888-741-1115

Hearing impaired
1-866-569-0447

International
1-765-778-6290
Customer service is available 24/7
We handle calls related to:
Reporting lost or stolen cards
Balance inquiries
PIN changes
Transaction history requests
Registering a complaint about a card issue
Questions about card usage
Questions about international card usage

You can also write to us at:
Direct Express®, Payment Processing Services.
P.O. Box 245998
San Antonio, TX 78224-5998
YOU CAN
QUICK LINKS
ATM Locator
This is read only information :
The Direct Express® Debit MasterCard® card is issued by Comerica Bank, pursuant to a license by MasterCard International Incorporated. MasterCard® and the MasterCard® Brand Mark are registered trade marks of MasterCard International Incorporated. Direct Express® and the Direct Express® logo are service marks of the U.S. Department of the Treasury, Bureau of Fiscal Service (used with permission).